Privacy policy
Controllers of Personal Information: Personal information provided to or gathered by Funstock.co.uk is controlled by Funstock Distribution Ltd, Spirella Building, Bridge Road, Letchworth Garden City, Hertfordshire SG6 4ET, United Kingdom.
For customers located in the United States, retail operations, customer accounts, and order fulfilment are operated by Crescent Marketing, Inc, who acts as an independent data controller for customers served through the United States storefront.
Transfer of Customer Accounts to Regional Storefront
To provide local pricing, shipping, customer support and ongoing retail services in the United States, Funstock Distribution Ltd shares relevant customer account information with our regional retail partner, Crescent Marketing, Inc.
This may include:
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Funstock.co.uk and orders placed with Funstock.co.uk, and it is your responsibility to review them for changes.)
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Funstock.co.uk's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Funstock.co.uk products and services that require you to Sign in.
Name and contact details
Delivery addresses
Order history and purchase records
Account identifiers necessary to recreate your customer account
Crescent Marketing, Inc operates a regional storefront and will act as an independent retailer and data controller for future purchases and support within that territory.
If you do not wish your account information to be transferred to the United States storefront, you may request deletion or restriction of your account by contacting: support@funstock.co.uk
We share only the information necessary to allow continuity of service and customer experience. Your payment details are not transferred.
What Personal Information About Customers Does Funstock.co.uk gather?
The information we learn from customers helps us personalise and continually improve your shopping experience at Funstock.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Should you wish to stop receiving communications from us, you can do so by clicking the "unsubscribe" link in the footer of all of our marketing emails. If you would like to stop receiving order update emails, please contact our support team who will be able to edit your account for you.
If you do not wish your account information to be transferred to the United States storefront, you may request deletion or restriction of your account by contacting: support@funstock.co.uk
Here are the types of information we gather.
Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our stores, and communicating with you.
Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Funstock.co.uk or advertisements and other content served by or on behalf of Funstock.co.uk on other Web sites.
E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Funstock.co.uk if your computer supports such capabilities.
Information from Other Sources: we might receive information about you from other sources and add it to our account information.
Information from Other Sources: we might receive information about you from other sources and add it to our account information.
Specific examples include:
Your name
Your address
Your email address
Your phone number
Your credit / debit card details
Your order history and profile
We will never collect sensitive information about you without your explicit consent and we do not store your credit card details.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to support features such as storage of items in your Shopping Basket between visits. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Funstock.co.uk's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Funstock.co.uk products and services that require you to Sign in.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Electronic Communications
When you use any Funstock Service or send emails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on the website or through the other Funstock Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
When you use any Funstock Service or send emails to us, you are communicating with us electronically. We will communicate with you by e-mail or by posting notices on the website or through the other Funstock Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
Does Funstock.co.uk share the Information it receives?
We value your privacy and handle your personal data in accordance with the General Data Protection Regulation (GDPR). To operate our online store and fulfill your orders, we may share your personal data with selected third parties only when necessary and relevant. This ensures we can process payments, deliver products, and provide customer support efficiently. Your data may be shared with:
All third parties are carefully selected and are required to:
We do not sell your personal data and do not share it for marketing purposes unrelated to your purchase or interaction with our store. You have the right to access, correct, or request deletion of your personal data, as well as other rights under GDPR. For more information or to exercise your rights, please contact us using the details provided in this Privacy Policy.
•Payment service providers to securely process transactions
•Delivery and logistics partners to ship your orders
•IT and platform providers that support our website, hosting, and security
•Customer service and communication tools to respond to your inquiries
•Legal or regulatory authorities, where required by law
•Use your data only for the specific service they provide
•Protect your data with appropriate technical and organizational safeguards
•Comply with GDPR and applicable data protection laws
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
What About Third-Party Advertisers and Links to Other Web sites?
Our site may include third-party advertising and links to other Web sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web sites.
These third-party websites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Notice. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
What Information Can I Access?
Funstock.co.uk gives you access to a broad range of information about your account and your interactions with Funstock.co.uk for the limited purpose of viewing and, in certain cases, updating that information.
If you would like to edit or remove any information that you cannot edit in your personal account, please contact our support team.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Funstock.co.uk features as Your Profile, Wish Lists and Customer Reviews.
If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Funstock.co.uk and orders placed with Funstock.co.uk, and it is your responsibility to review them for changes.)
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. However, because cookies allow you to take advantage of some of Funstock.co.uk's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any Funstock.co.uk products and services that require you to Sign in.
Notices and Revisions
If you have any concern about privacy at Funstock.co.uk, please e-mail us a thorough description and we will try to resolve the issue for you.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.